FAQs

FREQUENTLY ASKED QUESTIONS

Are products authentic?

We make it our mission to provide enthusiasts a safe and secure environment to shop, learn, and connect with the community. This is why we take a multi-step approach to ensure that every item we sell is accurately represented and 100% Authentic. See more details at: https://www.archangelauthentics.com/pages/authenticity

 

Where do these products come from?

Our inventory is specially curated from authorized retailers, specialized and vetted B2B suppliers, and private sellers and collectors. We always put items through our in-depth authentication and verification process so you can shop with confidence. See more details at: https://www.archangelauthentics.com/pages/authenticity

 

How can I pay?

Checkout with ease with PayPal Integrated Checkout. You do not need a PayPal account to pay, and you can check out as a "guest" and use your credit/debit card or your PayPal account.

Zelle is also accepted and must be approved before order confirmation.

Cash payments are also accepted for local pickups and must be approved before order confirmation.

 

When should I expect my order to arrive?

Processing and Handling for all orders will be completed within two business days or less. Orders placed after 12 PM CST will be grouped with the following business day (ex. Order placed at 1 PM Monday will ship out by Thursday or earlier). If you need an order to be shipped sooner, please contact us with your expedited shipping request and we will do our best to accommodate you. Please keep in mind that "Business Days" exclude Sundays and major holidays.

 

What is the Return Policy?

- All Sales are Final. No returns due to buyer's remorse or sizing issues.

- If for any reason you find an error with your order (i.e. Wrong Size Sent, significantly different than described.), we will resolve the situation as soon as possible at no additional cost to the buyer.

- We want you to be confident with each order, so if you have any questions regarding sizing, fitting, item condition, or any other detail, feel free to contact us via e-mail, social media, or text with any questions or concerns you may have.

 

I'm looking to sell. How can I inquire about my items?

Looking to make some room in your wardrobe? Let us help you and get extra cash in your bank! 

- You can fill out our "Sell" form found at: https://www.archangelauthentics.com/pages/sell

- You can message us via Instagram or Facebook

- You can email your sell inquiry to: contact@archangelauthentics.com 

Please include as much detail in your selling inquiry so we may better serve you. We recommend using the "Sell" page form as a guide of what information is needed.