Frequently Asked Questions
Are products authentic?
Where do these products come from?
All inventory are sourced from a variety of different places. We cash out collectors near and far, and also buy straight from retail locations. We truly appreciate all the connections we have made over the years!
I need some cash. Will y'all buy some of my stuff?
We always love the opportunity to cash out sellers. While we do specialize in more exclusive streetwear and footwear, we will consider all items you may want to sell. If you're interested in selling to us, give us an email or message us on Facebook. Please include the item description, condition, size, and your selling price. We do NOT play the "offer up" game. Your item, your price.
How can I pay?
How are items shipped?
All items are shipped via USPS Priority Mail. If an original or replacement box is included, it will be shipped double boxed. Items that don't originally come in boxes, such as shirts, hoodies, or hats, will be shipped boxed. We won't ship items in plastic bags. Foot Locker and other sites can keep doing that. We won't because we care.
When should I expect my order to arrive?
Please allow up to two business days for us to get your item shipped out. Items are shipped via USPS Priority Mail. This takes the Postal Service about 2-3 business days to get it to you. We are not responsible for the packages after we have shipped them out. We do place anti-tamper and tamper-evident taping and packaging on all packages. Please ensure that your package has not been tampered with before accepting and opening it. If you have any special shipping requests such as signature confirmation, feel free to send us an email.
What is the Return Policy?
All sales are final. There are no returns due to buyer's remorse or sizing issues. Please do not hesitate to inquire about the sizing and other details about specific items. Refunds and exchanges are only applicable if the item arrives not as described or if there was a mistake in shipping.
What is the Shipping Policy?
Items are shipped double-boxed (if applicable) via USPS Priority Mail with tracking. Buyers will receive a shipment confirmation email with tracking information once the order has been sent out. Please allow up to two business days for shipping.